Category Archives: culture

“A” Players have a Multiplier Effect

First Off, You know I have to believe this because I am quoting Belichick up top and I kinda swore I would never do that. Sorry #12’s

If people are willing to work, everyone is a “A” player at something. If you want to do something great, you have to build it with a great team. A great team is made up of “A” players at the roles you need and the stage you are currently.

The people you want to attract not only do the job, they make those around them better, they improve the processes and amplify culture as a role-model

“A” players make everyone around them better.

Seems like it continues to get more competitive out there for talent. Don’t Settle.

Here are a couple of lessons learned that I hope help you and that I apply currently as we are building our teams for Intersect Life and DOSH.

“A” Players will hire “A” Players. B Players will hire “C” Players. A Players understand that they need to surround themselves with people who are smarter and better. Smart, driven people are also attracted to smart, driven people.

·     Hiring better people is your #1 recruitment strategy. 

·     Top talent wants to work with top talent. That is how championship teams are formed.

“A” Players at one stage are not necessarily “A” Players at every stage. Someone great at starting company is not necessarily great at the scaling stage. They are different skills and most do not adapt. Great baseball players and great football players are both great. Know what sport you are playing.

Just as important, an “A” Player at one company may not be an “A” player for you. Look at culture, company size, etc.

Just because they once were an “A” Player once does not mean they are still one. You want the one who is currently doing impactful things. Staying current matters. A Players are life-long learners.

People can grow into “A” Players.   Everyone fails at something. People get better. Does the person you are looking at own their past performance and have a strategy to better themselves? Have they learned to be challenged and are they willing to prove-themselves?

“A” Players are worth the stretch… But there is a stretch.   Guess what? You are not the only one who is looking for the best. Are you willing to keep them challenged, give them room to grow and mentor and invest in them? Are you willing to surround yourself with people who are smarter than you? Are you willing to work differently and not always have all the ides?  Because, this is what it will take.

What is working for you?

Let’s go and get better today.

Make Today Count.

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Win by Controlling What You Can

Every great leader I have ever worked with in business, politics or ministry have all had an incredible ability to focus.

It is this ability that rise above the noise or separate the wheat from the chaff that keeps them moving forward when others get distracted or get knocked back by circumstances completely beyond their ability to affect.

So the key question is what can you actually control? How do you stay focused on what matters?

Whether it is my son’s 10 year-old flag football team, a global sales force, or an executive counterpart, every team and person I have had the privilege to lead has heard me mention and repeat the following (over and over.)

The Key to Success is controlling what you can and the only things you can control is your:

·    Attitude – Your attitude will determine your experience.

·     Effort – Your Effort reflects your willingness to fight.

·     Preparation– Your preparation allows you to make the most of the opportunity when it comes.

Notice what is not on this list:

You cannot control:

·     The Result – Sometimes you lose the game, don’t get the deal. Lean what you can and prepare better next time.

·     Other People (As Much as We would like to) – Some people will not like you, their choice. You control your attitude toward them.

·     Timing – Sometimes people get sick or in accidents. Will this distract you or will you put the effort in and get back to work.

As a leader, people are looking to you. They key is you can help them more effectively fail-forward if you can look at a set-back and say, “Next Time, do we need to improve our attitude, Effort or Preparedness?”

A great cake is made of great ingredients. You don’t fix the cake, you fix the what goes into the cake. Same applies here.

Stuff Happen and most of it you can’t control… Get over it and don’t get so paralyzed by the outcome that you don’t learn from the process.

You will see a multiplication of results by putting your and your team’s focus and attention on what you can actually affect.  Let’s go get better.

3 Keys to make 2017 – “The Year You Finally Did It”

It is amazing what a new start can do. Make 2017 be the year that you actually do it. That nagging goal that never seems to happen… Make this year that year that it does.

Don’t let others’ cynicism infect you. Don’t carry old ways of thinking into your new year and don’t let your own voices of past disappointments talk you out of becoming the best you before you even get started.

One truth is that life is pretty short and when we realize that :

1.    every day and every year matters.

2.     we have everything we need to start making progress to reaching our goals and living a life of purpose.

In Short – What you do today matters to yourself and those around you.

Here are 3 Keys to help you get started.

Set Destinations and First Steps – What do you want to see happen in your life in 2017? Is it a promotion, a new job, better relationships, to get in shape? Begin the year with your destination in mind.

You need to be motivated enough by the destination to be willing to make the changes needed. If you don’t know where you want to go, you will just stay where you are.

Many of us stop before we ever get started because our old habits and ways of thinking stop us before we even get started. Many get overwhelmed with looking 10 steps down the road.   Take one step, then another, then another. A journey of 1000 miles is take a step at a time.

Change is made one decision at a time. You make a decision to work out today and then become determined to do it again tomorrow. Take the first step and don’t over-think it.

Prioritization is the Key – You can’t change 10 things at once. You can change 1.   So take a look at what you want to do and begin to prioritize. You will only change what you are truly committed to change. Prioritizing your goals will make sure you gain alignment and momentum to conquer the next one.

Momentum Starts Today….. One Step at a Time!!!

Make Today Count.

2017-4 Keys to an Incredible Year

I have heard from so many how hard 2016 was for them physically, emotionally and Spiritually. My prayer is that God will fling wide the doors that He has for your life and close the doors to the hurt and struggle that so many faced personally and as a collective.  

Four things I know as we enter 2017 full of hope and faith. 

1. I don’t have to understand to believe – God is and will always be in charge. He is not bound by seasons. His love is incredible and constant. He never gives up, gets tired. He is never surprised and He does have an incredible plan for your life. Even if you can’t see it.

2. Persistence builds endurance and resistance builds strength.- “When your faith is tested, your endurance has a chance to grow. So let it grow, for when your endurance is fully developed, you will be perfect and complete, needing nothing.”  

3. Your breakthrough is on the other side of your door – God has a plan for you, your family, your mistakes, your triumphs and He is turning your life into a message of hope. 

4. Don’t mistake your plan for His Plan– 2016 was in many ways a challenging one, personally, where I saw some doors close and other incredible doors open in Business and in Ministry. I find myself entering 2017 working on some of the impactful things I have ever done. I have learned that I needed to let go of my plan and embrace the plan God has for me. His plan is truly better.

To make the most of this year, start by asking God to Open what He has for you and then run through that door with great expectations. God is asking you to be you.

You can do “All Things” through God’s strength. Lean in let Him carry the weight. 

Praying this year will be the most incredible in your life.  

2016 – Give the Gift of Feedback

Throughout the workplace, people are emerging back from vacations, turning their calendars and perhaps wishing they could push the snooze button for one more day…. Just perhaps

The dawn of 2016 also opens the season of annual performance reviews.  This tends to make people want to crawl back under the covers as managers deliver 10-20 of these reports.

Can I challenge you to embrace this season and encourage you to see feedback as a gift that is worth giving; not just once or twice a year?  Let’s make 2016 the year you give people continual and concrete feedback.  Creating a feedback rich environment will cement your culture as a place where “everyone gets better everyday.”

As a leader, it is one of the most significant changes you can make to increase the level of performance, alignment and satisfaction of your employees and co-workers.

Why is this:

  1. Most people are never told, specifically, that they are doing well and where they can improve. You might be the first person to give them effective feedback.
  2. Most people are never shown the outcome of their behavior.
  3. Most people never get supportive feedback that is specific and applicable.
  4. Most people are never told of their blind-spots, until it is too late.
  5. Most people crave it… Certainly the kids of people you want on your team do.

If any of the above is true, why don’t we do it more.

Carole Rubin states it this way..  “But providing feedback to a colleague or a friend can be difficult and scary, especially when it concerns something that is hurting your company or your relationship with that person. That fear, Robin says, is based on a belief that many hold that constructive criticism will harm the relationship…. The reality is that feedback can actually strengthen a relationship, because knowing that another person is going to tell it to you straight creates and builds trust….Taking the risk of providing feedback shows the other person that you are invested in the relationship and willing to take the time to help fix the issue.”

No matter where you have been…Here are some places to start….

  1. Feedback Needs to be Constructive:

Feedback is applying how actions contributed or detracted from the team and its overall performance. Random criticism and nit-picking is not the feedback that will get you anywhere.  Might make you feel better but it not worth the cost.

There is an urban legend of IBM founder Thomas Watson….  The legend goes that a top salesman lost $5 million on a project he’d been working on.

Called to see the boss, the salesman prepared to be fired. However, once he was ushered into Watson’s office, he was surprised to find that Watson cheerfully started discussing the next big project they were planning.

Dazed and confused the salesman asked Watson if he was going to fire him for the loss.  “Fire you?” responded Watson. “Why would we want to fire you when we’ve just spent $5 million training you up?”

The Point:  There are times, you will have to fire someone but if you want an open environment where people get better, you have to do it together, and you have to lead this from the top.  Feedback is not shaming, it is an opportunity to get better.

2.  Feedback Needs to be Consistent

If Feedback is saved for a couple times and year and worse yet, tied to the same time of pay increases, people are so geared up for it that they can not really take it in.  There is just too much emotion.  People also need feedback more quickly on behavior so that these changes can be applied and recognized.

People can only absorb 1-2 things at at time.  If changing behavior was easy…  well, then it would be easy.  It is just not.  Until the robots are ready…  Anyway, think about how you like to get feedback and start there.

Too often we put off giving feedback when someone does something that bugs us. We say, “it’s not a big deal.”  Over time, the person does the same thing again, and again. Now we are hacked off at the person.  This is a leadership issue, not a behavioral one.

The Point.  What gets measured, gets done.  When we focus on constant, consistent feedback, we take the emotion out of it and put the focus on constant and consistent improvement.

3.  Feedback Needs to Focused on Person and Progress

In order for someone to receive and apply feedback, there are a couple of vitals.

They Trust You

OK, there is really ONE vital element for feedback to be effective.

How do you build this trust?

  • Tie Feedback to Their Goals.  Example.”  I know you want to lead this team one day….
  • Make the Feedback Behavior Specific.  This behavior caused this reaction. Specific feedback influences specific behavior.  General feedback changes general behavior.
  • Balance Positive and Negative Feedback
  • Be Transparent – Be open to talking about your journey
  • Be Open and Seek Out Feedback about yourself.

Giving effective come more naturally for some then others but there is no excuse. you may have to practice.  So get out there and practice.  Ask for forgiveness if you come on too strong or unintentionally offend someone.  Let’s get better… Everyday.